Returns are FREE — no restocking fees, ever!
We want you to love your Wetcat towels, but if something isn’t right, we’re here to help.
30-Day Window: Returns must be shipped within 30 days of delivery.
Condition: Items must be unused, unwashed, and free from stains, odors, or damage. Please include your original order number or receipt.
Packaging: If possible, return items with their original packaging.
Exclusions: Final sale items cannot be returned.
Refunds: Once we receive and inspect your return, we’ll issue your refund back to your original payment method. Please note: original shipping charges are not refundable.
Because we’re a small family business, we’re unable to accept returns on items that show signs of use or wear. Thank you for understanding — every towel truly makes a difference to us!
Visit your account to view your order and request a return.